Shipping Policy

Last updated: October 12, 2024

Thank you for visiting and shopping at Bliss Bites Pte Ltd. Below are the terms and conditions that constitute our Shipping Policy.

Refund Policy

Our policy is valid for a period of 1-3 calendar days from the date of the purchase. We do not offer refunds however you can return the product for an exchange. Please note that if the period of 1-3 days has lapsed, we can’t, unfortunately, offer you an exchange.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

    • Standard Shipping: [3-5 business days]
    • Express Shipping: [1-3 business days]
    • International Shipping: [7-14 business days]

Delivery delays can occasionally occur due to unforeseen circumstances, weather, or high demand.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Bliss Bites Pte Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Bliss Bites Pte Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping

We ship to select international destinations. Please note that additional charges may apply depending on your country’s regulations. Delivery times vary depending on location.

If you have any questions about our Shipping Policy or need assistance, please contact us at joy@blissbites.sg or [65 8897 4235].

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: